Last updated: January 8, 2026
Dear valued customer,
This Privacy Policy (hereinafter – “Policy”) will answer the most important questions about how we collect, use and store information about you whenever you are visiting https://checkoutplace.com/ (hereinafter – “Website”) or making a purchase on the Website. This information is important to you, thus we recommend that you would read this Policy carefully before using the Website.
This Policy may be amended from time to time. You can always find the most recent version of this Policy on the Website.
CheckoutPlace (hereinafter referred to as “CheckoutPlace”, “we”, “us”, “our”) is a brand name used and operated by Ortekoor Limited, a company registered in Hong Kong with a registered office address at NO. 5, 17/F STRAND 50, 50 BONHAM STRAND, SHEUNG WAN, HONG KONG. Whenever you will provide any personal information on the Website, we will be responsible for handling and controlling your personal information.
| Why do we collect information? | Which information do we collect? | Legal basis | Retention period |
|---|---|---|---|
| For processing your purchase requests, receiving payments and delivering purchased goods | First name, last name, delivery address, telephone number, email address, payment information | Contract execution (Art. 6(1)(b) GDPR) | 1 year after purchase |
| To ensure security of our website and continuously improve it | IP address, device ID, browser type, pages visited, dates and times of visits | Legitimate interest (Art. 6(1)(f) GDPR) | 1 year |
| To manage our social media accounts | Name, email, message content, attachments | Consent (Art. 6(1)(a) GDPR) | 2 years |
| To handle queries, requests and complaints | First name, last name, email, country, phone number, inquiry content | Consent and Legitimate interest | 10 years from last inquiry |
| To contact you about unfinished orders or technical errors | First name, last name, email, phone number, cart contents | Contract execution and Legitimate interest | 1 month after unsuccessful order |
| To protect our rights in legal proceedings | Order information, documents, court rulings | Legitimate interest (Art. 6(1)(f) GDPR) | 10 years following termination |
You have to provide us with the information which we need to process your purchase requests that you submit on the Website, as well as to handle your inquiries, requests, claims, etc. In case you do not provide us with this information, we will not be able to sell our goods to you and provide you with other benefits that you would get as our user.
We use your information for the purposes specified above. These are the main group of actions that we do with your personal information:
We may use your contact information (telephone number and/or email) if we need to clarify any details of your order or delivery, also when we were unable to successfully process your order or payment. By agreeing with this Privacy Policy, you agree that we may call you by provided phone number or send you a text message or an email if your order was unsuccessful due to technical issues or payment processing errors.
We share your personal information with the following subjects:
The third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
In most cases, personal data are processed and transmitted in the territory of the European Union and the European Economic Area, however sometimes, it is necessary for us to transfer your shipping details to one of our warehouses and/or fulfillment centers that are located outside European Union (i.e. Canada, US, and China). We always make sure to have appropriate agreements covering data processing provisions, and we perform regular audits to make sure that the third parties located outside EU are compliant with applicable laws.
GDPR and other laws provide you with certain rights, procedures for implementation, and exceptions to these rights. When allowed by law, you can:
Whenever we receive your request to exercise any of the rights specified above we may need to verify your identity in order to determine if the request is provided by the person about whom we have personal information.
By using this site, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
We do not process any personal data of minors that are 16 years old or younger. If you are a minor as specified herein, we request that you would stop using the Website immediately. We have a right to delete your personal data without separate notification if we have a reason to believe that you are younger than 16 years old.
We use Cookies, which are small text files that are stored by your browser on your device (e.g., computer, mobile phone, tablet) when you browse websites. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. They are widely used to make websites work or work in a better, more efficient way.
Our website contains the following types of cookies:
| Cookie Name | Cookie Description | Cookie Expiry |
|---|---|---|
| CookieScriptConsent | Used to remember visitor cookie consent preferences | 1 month |
| laravel_session | Used to identify a session instance for a user | 2 hours |
| __cfruid | Used by CloudFlare to identify trusted web traffic | Session only |
| AWSALBCORS | Used for load balancer stickiness support with CORS | 7 days |
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:
Email: support@checkoutplace.com
Phone: +1 214 564 2345